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Mobile Banking Security: Tips for Safe Transactions on the Go

Happy Lady Using Mobile Phone In The Cafe.

Using these tips for mobile banking security, account holders can easily and safely access their accounts and complete bank transactions from anywhere. Consumers appreciate how digital banking solutions complement their busy, on-the-go lifestyles.

According to an American Bankers Association survey, 8 in 10 consumers used a mobile device to manage their bank account at least once in the previous month, and more than half accessed an account more than three times. As more consumers choose banks for these convenient offerings, the importance of mobile banking security grows.

Are Mobile Banking Apps Secure?

Banking on a mobile app is just as secure and safe as using a computer for banking, as long as you practice safe habits when accessing financial accounts online. Banks have much to lose from unsecured financial apps, so rest assured these institutions prioritize data protection and mobile banking security.

Following our recommendations for safe digital banking can minimize user-related security threats, and these five tips for on-the-go banking will further protect your financial transactions.

1. Safeguard Mobile Deposits

Banking customers appreciate the ease of mobile deposits because they eliminate extra stops at ATMs or bank branches, allowing individuals to complete transactions anytime, anywhere. Even better, depositing a check on a smartphone is safe because the mobile banking app encrypts the check and sends the image directly to the bank’s servers, protecting it from theft and fraud. But these safety features don’t mean mobile deposits are fail-proof.

The app user must handle the physical check carefully to prevent it from being lost or stolen, especially in a public place. Losing a personal check with a person’s name, address, and account numbers on it can put the app user’s information at risk. Also, a financial institution reserves the right to verify the original to complete the deposit, so you’ll want to keep it handy for a while. Some scammers prey on individuals who use mobile apps in public, asking them to deposit a check (that later turns out to be fraudulent or for an account with insufficient funds) in exchange for cash, leaving the victim on the losing end.

2. Use Robust Account Protection

A secure password is the first step in blocking access to a mobile banking app, but users with financials on their phones should step up their safety measures with multi-factor authentication. This adds another layer of verification to the login process, making it more difficult for someone to guess your password or gain access through a different device. Biometric security is built into most smartphones, and because this technology reads your face or fingerprints, it is difficult to forge. Other types of authentication include SMS text messages and password authenticator apps.

3. Disable Automatic Network Connections

Most people know that hackers can access smartphones via Wi-Fi, but many don’t realize that Bluetooth and Near Field Communication (NFC) connections are also entry points. Consumers should double-check that Wi-Fi isn’t set to auto-connect, and shut off Bluetooth and NFC when not in use to keep devices private. You can still safely access your mobile banking app via your smartphone carrier’s network, which provides encryption features and protocol controls to shield your browsing and banking activity.

4. Practice Physical Device Security

Take precautions to prevent your phone from being lost (and found by the wrong person) or stolen while you’re in a public place. Even if you’ve implemented a strong password, thieves may find ways to access mobile banking apps and other private information. Stay aware of your surroundings and consider using privacy filters to stop someone from seeing sensitive information over your shoulder. Never leave your smartphone unattended. It takes only a second for someone to nab a phone from a restaurant table or a park bench. Enable device tracking features on your phone to aid in recovery if it is misplaced or stolen.

5. Maintain Applications

Software updates for smartphones and banking applications are essential for secure mobile transactions. Up-to-date applications provide security patches to help keep your phone protected against the latest threats—hackers may exploit unprotected devices. Consider toggling on automatic updates to maintain your phone’s protection without having to monitor security updates.

Review the permissions granted to applications to confirm each has access to only what’s necessary. Your mobile banking app may need access to your camera for deposits, but a weather app or text editor doesn’t. Limit app permissions to prevent a criminal from hacking into one app and gaining access to your personal data in another.

Proudly serving South Carolina since 1933, Arthur State Bank offers accounts and services to meet a variety of financial needs. To help you achieve all your financial goals, the bank offers in-person service as well as a range of convenient digital solutions. To learn how Arthur State Bank can help you with banking needs ranging from checking and savings to retirement accounts, mortgages, other personal loans and more, visit arthurstatebank.com.

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AnnualCreditReport.com is the only source for free credit reports authorized by the federal government. Every 12 months, you can get a free copy of your credit report from each agency.

Your credit report has your credit history for all of your credit accounts as well as any credit inquiries and public record court information such as collections. In addition, the report provides personally identifiable information such as your name, address, and employment.

Be sure to carefully review all three reports to identify any problem areas that you may need to clean up prior to applying for a mortgage. If there is any incorrect information, follow the reporting agency’s rules to correct it or add a notation to the report to explain the situation.

Your FICO Score is a score combines data from several areas include payment history, the amount owed, length of credit history, new accounts. Many lenders use this score as a guide. This score is not provided as part of the free annual credit report.

Learn more about how your credit score impacts your ability to secure a loan.

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Couple looking over finances

Primary considerations for setting your housing budget require an assessment of your income, debt and current savings for the down payment on the home. The following are generally recommended guidelines; however, you should meet with an Arthur State Bank lender to get personalized mortgage information.

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Couple meeting with lender

The pre-qualification/pre-approval letter is included with any offer you make on a house to inform the seller that you have met with a mortgage lender and you are prepared to make an offer. The letter states that based on certain assumptions, the bank is prepared to lend you up to a specified amount of money for a home mortgage.

When choosing a loan officer, we recommend going local to work with someone who understands your community’s real estate market. This blog on first-time home purchases includes questions to ask your lender that may be helpful when preparing for your meeting.

Helpful Resources:

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Realtor shaking hands with a client

When a house is sold, the seller typically pays real estate commission to both the listing agent and the selling agent. It is extremely beneficial for the buyer to use their own real estate agent. Loan officers can often recommend selling agents in the area; ask your officer about realtor referrals when discussing your loan.

A good realtor will know the local market and can help you find an ideal home based on your budget, location and desired features. During your search, understand that you will most likely need to compromise on some items, so it’s important to identify your critical needs versus your wants.

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Couple searching online for a home

Additionally, when you start with the house search and work backwards, homes can often go off the market while you’re completing steps 1-4. While browsing homes immediately can be tempting, we recommend following these steps in order so that, once you find your dream home, you’ll be well-positioned to take action immediately.

When you find the home you want and you think you are ready to put an offer on it, you will want to make sure you have all the information you need to make a solid offer.

  • Evaluate the neighborhood.
  • Drive by the house at different times of the day.
  • Examine how other houses in the neighborhood are maintained.
  • Consider any potential traffic or other disruptive noise.
  • Is there ample parking for you and visitors?
  • Read the details in any Homeowner Association agreements (HOA fees and rules).

Make sure to do a preliminary check of house details:

  • Check the water:
  • Does it have good pressure?
  • How long does it take to get the water hot?
  • Is it well water or city water?
  • Turn light switches on and off.
  • Open and close doors and windows to make sure they work properly.
  • Review previous utility bill expenses.
  • Consider the property tax bill.

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Family meeting with realtor at new house

When writing an offer contract, be sure to pay attention to all of the details.

Offer Price:

Your agent should do a market analysis that pulls data on recently sold comparable houses. The best comparisons will come from the same neighborhood.

If you are asking for the seller to pay some of the closing costs, remember that this cost plus the sales commission determines the net amount you are offering the seller for the house.

Work with your agent on your negotiation strategy. There are many things to consider, such as how badly you want this particular house, whether it is a buyer’s or seller’s market and an assessment of the seller’s motivation to get the property sold.

There isn’t one best strategy.

Be sure to document in writing everything you want included with the house, such as appliances, etc. Your agent should guide you through the contract step-by-step.

Contingencies:

  • Home inspection.
  • Mortgage.
  • Final walk through (24 hours prior to closing).

Proposed closing date. Typically, this is 30-45 days from an accepted offer.

A good-faith deposit is required for the offer. This is typically between 1-10% of the purchase price of the house. The deposit is kept in escrow until closing and the money is applied to the purchase price of the house at closing. If the house does not close due to one of the contingency clauses, the buyer receives their money back. However, if the buyer decides not to close on the property, the seller may get the deposit money.

Attach your pre-approval letter to the offer.

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Two people in professional meeting

The clock starts ticking for everything documented in the contract, including mortgage application, inspections and closing date.

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Woman advising other woman on mortgage application

You will need to decide which mortgage to select prior to the application.

Plan for the following potential fees:

  • Application fee (many banks and mortgage companies charge an application fee; however, there is not an application fee at Arthur State Bank).
  • Credit check.
  • Appraisal (may be paid at closing).
  • Loan origination fee (paid at closing).

Once you have approval for your loan, make sure you don’t change anything that will impact the status of your mortgage. Banks do a final check on credit and jobs just prior to closing, so now is not the time to change jobs or make another purchase on credit such as a car or furniture.

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Home inspector going over findings with home owner

Depending on the size of the house, an inspection can cost on average between $300 to $1000.

Many real estate contracts specify how problems uncovered in the inspection will be resolved, up to a certain dollar amount. Should necessary repairs exceed that amount, the buyer has the option to cancel the contract without penalty and receive their deposit money back. Another option is for the buyer and seller to renegotiate who will pay for additional repairs.

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Woman happily holding keys to her new home
  • Homeowner’s insurance is required by the lender prior to closing on the loan.
  • Turn on utilities in your name, effective the closing date.
  • Change your address with the U.S. Postal Service.
    • Make moving arrangements.

Three days prior to closing:

  • You should receive your final Closing Disclosure from the closing agency. The final Closing Disclosure shows a column for the seller and a column for the buyer. All closing charges and credits for both the seller and the buyer are documented in the closing statement.
  • Review the closing statement for accuracy prior to coming to closing.
  • The final amount in the buyer’s column shows you the amount of money you need to pay at closing.

The closing office will provide specific payment instructions. Closing funds have become recent targets for cybercriminals. If you are asked to use a wire transfer, call the office and ask to speak to someone you have been working with to double-check the instructions.

Closing day:

In South Carolina, the closing will usually take place at the attorney’s office. Everyone signing for the mortgage must be present to sign the closing paperwork. Make sure you bring the following:

  • Cashier’s check or proof of payment for wire transfer.
  • Driver’s license.
  • Checkbook, just in case there are any additional items that were not on the closing statement.

Be sure to understand this information:

  • How and when you will pay:
  • Your mortgage.
  • Your property taxes.
  • Your homeowner’s insurance.
  • Any HOA dues.
  • Who to call with any questions.

The best practice is to go through the homebuyer’s roadmap in this sequence. However, if you jumped ahead early in your journey, just circle back to address the steps you missed.

Arthur State Bank’s loan officers are closely tapped into local real estate markets and experts at helping clients get what they need on terms that work for them. We also offer mortgage specials for first-time homebuyers.

To start planning your journey to your dream home, try out our mortgage calculator. If you’re ready to talk to a loan officer, contact Arthur State Bank to request personalized mortgage information today. Don’t forget to ask about our first-time homebuyer offer.

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