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How To Protect Seniors From Financial Fraud and Scams

According to the FBI’s Internet Crime Report, U.S. consumers ages 60 and older submitted more complaints about financial fraud than any other age group in 2024 (147,127, marking a 46% increase over 2023). They also reported losing more money to scams than any other age group ($4.8 billion, representing a 43% increase over 2023). And while another report, the BBB’s Scam Tracker Risk Report, indicates that the age group most susceptible to scams in 2024 was adults ages 55–64, it also shows that U.S. consumers ages 65 and older suffered the largest median monetary losses when falling victim to scams during the year.

Both reports clearly spotlight the importance of financial fraud prevention for seniors. And the best ways to protect seniors from financial fraud and scams include education, encouraging skepticism, and helping them implement security best practices.

Cause for Concern About Financial Scams Against Seniors

Knowing that millions of elderly Americans are victimized by financial scams each year, the FBI maintains a constant focus on fraud against seniors. According to the nation’s top law enforcement agency, the elderly can be especially vulnerable to scams because they often share common traits that make them highly attractive to scammers:

  • Seniors are widely considered to be trusting and polite.
  • They typically own a home, have good credit, and have accumulated substantial financial savings.
  • The elderly are often less likely to report fraud because they don’t know how or are embarrassed to have fallen victim to scams.

In addition, Psychology Today reports that the medical conditions and medications that inherently become more common with age can lead to cognitive impairments that make older consumers more vulnerable to financial scams.

Common Financial Scams Targeting Seniors

To help keep seniors’ identity and assets safe, it’s critical to encourage them to stay up to date on the latest trends in financial fraud. According to the previously mentioned 2024 Internet Crime Report from the FBI, the top six types of senior citizen fraud​ reported in that year were:

1. Phishing/Spoofing

These cybercrimes involve using deceptive practices to trick the target into providing money or sensitive information, such as usernames and passwords. Phishing scams use fake emails or websites to impersonate legitimate and trusted businesses or organizations. Often used to facilitate phishing efforts, spoofing refers to the practice of disguising the source of communications to make them appear legitimate.

2. Tech Support Scams

In tech support scams, cybercriminals offer “fixes” for nonexistent issues with their targets’ computers, phones, and other technological devices, then request payment for those services. They may seek remote access to the device they claim to be servicing in order to steal the owner’s personal information or install malicious software.

3. Extortion

In extortion schemes, criminals use threats or intimidation to obtain money, property, or services from their victims. Extortionists commonly leverage compromising information about the intended target, such as intimate photos or private details the victim would not want shared with others.

4. Personal Data Breach

In these security incidents, consumers’ personal information — such as Social Security numbers or financial information — is accessed, disclosed, or stolen without their authorization. The breaches often result from a failure by legitimate holders of the information to keep it protected. Criminals can use the compromised information to commit identity theft, financial fraud, or other crimes targeting seniors.

5. Investment Scams

Investment scams use misleading information and/or false promises to convince victims to buy into fraudulent or nonexistent investment opportunities. The scammers behind them often tout high returns with little to no risk attached, all with the ultimate goal of stealing investors’ money.

6. Non-Payment/Non-Delivery Scams

Often carried out in the e-commerce environment, each of these scams involves a breach of the foundational buyer-seller agreement. In a non-payment scam, a “buyer” receives goods or services from a seller without making a payment. A non-delivery scam is the opposite: A “seller” accepts funds from a buyer without ever providing the goods or services purchased.

7 Financial Fraud Prevention Tips for Seniors

Following fraud prevention best practices is one of the best ways to avoid falling victim to financial scams targeting seniors. Here are seven tips that can help seniors (and everyone else) steer clear of scams:

1. Resist the urge to act quickly.

Many scammers send fake messages that attempt to create a sense of fear or urgency to get victims to act fast, without thinking things through or practicing due diligence.

2. Be leery of unusual payment types.

Any request to send funds via gift cards, cryptocurrency, wire transfer, or other unusual form of payment should serve as a red flag, as scammers often seek these forms of payment.

3. Confirm the identity of anyone making requests.

Make sure the person or organization behind the communication you receive is legitimate, whether the request for money or information comes via phone, text, or email. One effective tactic is to track down the official contact information of the person, business, or group behind the request, then reach out directly before providing any funds or sensitive data.

4. Safeguard personal information.

Be careful about providing personal or financial details to anyone, especially when you didn’t initiate the communications. In the wrong hands, this information can enable scammers to commit identity theft or financial fraud.

5. Don’t follow suspicious or unknown links.

Links sent via email, text, or social media could be fraudulent, especially when coming from an unknown sender. To make sure you’re going where you expect to go online, navigate directly to the official website then find what you’re looking for there.

6. Closely monitor accounts.

Keep a close eye on your credit card, checking, savings, and other financial accounts, monitoring them regularly for any unfamiliar transactions. Today’s digital banking and mobile app offerings can provide fast and easy access to account information at any time and from anywhere, so you don’t have to wait for statements to review your current standing.

7. Leverage tech tools.

Modern tools, including multi-factor authentication and account alerts, provide added layers of security for your financial accounts. These steps make it harder for scammers to commit fraudulent acts or to do so unnoticed.

Recognizing Financial Abuse Red Flags

Financial abuse is a type of financial exploitation committed by someone the victim knows. As with helping seniors avoid financial fraud and scams, protecting an elderly person from financial abuse involves a mix of education and strong security measures. It can also be helpful for family and friends to closely monitor the financial well-being of elderly loved ones and know the signs of senior financial exploitation.

Common red flags for elder financial exploitation cited by the U.S. Department of Justice include:

  • Abrupt changes in banking behaviors or bank account balances
  • Unexpected charges on the individual’s credit card
  • Sudden changes in a senior’s will or other important finance-related documents
  • Unauthorized cash withdrawal(s) using the individual’s ATM card
  • Newly added names on the individual’s banking signature card
  • Purchases of new and unnecessary services
  • A sudden and unexplained transfer of the individual’s assets

Financial scams targeting seniors are unlikely to go away, so knowing how to protect the elderly is the best prevention tactic. Educate yourself on current trends and best practices for avoidance, then share that information with your loved ones and help them implement proactive security measures that protect their financial and personal information.

Proudly serving South Carolina since 1933, Arthur State Bank offers accounts and services to meet a variety of financial needs. To help you achieve all your financial goals, the bank offers in-person service as well as a range of convenient digital solutions. To learn how Arthur State Bank can help you with banking needs ranging from checking and savings to retirement accounts, mortgages, other personal loans, and more, visit arthurstatebank.com.

 

Man doing his banking online

AnnualCreditReport.com is the only source for free credit reports authorized by the federal government. Every 12 months, you can get a free copy of your credit report from each agency.

Your credit report has your credit history for all of your credit accounts as well as any credit inquiries and public record court information such as collections. In addition, the report provides personally identifiable information such as your name, address, and employment.

Be sure to carefully review all three reports to identify any problem areas that you may need to clean up prior to applying for a mortgage. If there is any incorrect information, follow the reporting agency’s rules to correct it or add a notation to the report to explain the situation.

Your FICO Score is a score combines data from several areas include payment history, the amount owed, length of credit history, new accounts. Many lenders use this score as a guide. This score is not provided as part of the free annual credit report.

Learn more about how your credit score impacts your ability to secure a loan.

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Couple looking over finances

Primary considerations for setting your housing budget require an assessment of your income, debt and current savings for the down payment on the home. The following are generally recommended guidelines; however, you should meet with an Arthur State Bank lender to get personalized mortgage information.

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Couple meeting with lender

The pre-qualification/pre-approval letter is included with any offer you make on a house to inform the seller that you have met with a mortgage lender and you are prepared to make an offer. The letter states that based on certain assumptions, the bank is prepared to lend you up to a specified amount of money for a home mortgage.

When choosing a loan officer, we recommend going local to work with someone who understands your community’s real estate market. This blog on first-time home purchases includes questions to ask your lender that may be helpful when preparing for your meeting.

Helpful Resources:

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Realtor shaking hands with a client

When a house is sold, the seller typically pays real estate commission to both the listing agent and the selling agent. It is extremely beneficial for the buyer to use their own real estate agent. Loan officers can often recommend selling agents in the area; ask your officer about realtor referrals when discussing your loan.

A good realtor will know the local market and can help you find an ideal home based on your budget, location and desired features. During your search, understand that you will most likely need to compromise on some items, so it’s important to identify your critical needs versus your wants.

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Couple searching online for a home

Additionally, when you start with the house search and work backwards, homes can often go off the market while you’re completing steps 1-4. While browsing homes immediately can be tempting, we recommend following these steps in order so that, once you find your dream home, you’ll be well-positioned to take action immediately.

When you find the home you want and you think you are ready to put an offer on it, you will want to make sure you have all the information you need to make a solid offer.

  • Evaluate the neighborhood.
  • Drive by the house at different times of the day.
  • Examine how other houses in the neighborhood are maintained.
  • Consider any potential traffic or other disruptive noise.
  • Is there ample parking for you and visitors?
  • Read the details in any Homeowner Association agreements (HOA fees and rules).

Make sure to do a preliminary check of house details:

  • Check the water:
  • Does it have good pressure?
  • How long does it take to get the water hot?
  • Is it well water or city water?
  • Turn light switches on and off.
  • Open and close doors and windows to make sure they work properly.
  • Review previous utility bill expenses.
  • Consider the property tax bill.

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Family meeting with realtor at new house

When writing an offer contract, be sure to pay attention to all of the details.

Offer Price:

Your agent should do a market analysis that pulls data on recently sold comparable houses. The best comparisons will come from the same neighborhood.

If you are asking for the seller to pay some of the closing costs, remember that this cost plus the sales commission determines the net amount you are offering the seller for the house.

Work with your agent on your negotiation strategy. There are many things to consider, such as how badly you want this particular house, whether it is a buyer’s or seller’s market and an assessment of the seller’s motivation to get the property sold.

There isn’t one best strategy.

Be sure to document in writing everything you want included with the house, such as appliances, etc. Your agent should guide you through the contract step-by-step.

Contingencies:

  • Home inspection.
  • Mortgage.
  • Final walk through (24 hours prior to closing).

Proposed closing date. Typically, this is 30-45 days from an accepted offer.

A good-faith deposit is required for the offer. This is typically between 1-10% of the purchase price of the house. The deposit is kept in escrow until closing and the money is applied to the purchase price of the house at closing. If the house does not close due to one of the contingency clauses, the buyer receives their money back. However, if the buyer decides not to close on the property, the seller may get the deposit money.

Attach your pre-approval letter to the offer.

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Two people in professional meeting

The clock starts ticking for everything documented in the contract, including mortgage application, inspections and closing date.

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Woman advising other woman on mortgage application

You will need to decide which mortgage to select prior to the application.

Plan for the following potential fees:

  • Application fee (many banks and mortgage companies charge an application fee; however, there is not an application fee at Arthur State Bank).
  • Credit check.
  • Appraisal (may be paid at closing).
  • Loan origination fee (paid at closing).

Once you have approval for your loan, make sure you don’t change anything that will impact the status of your mortgage. Banks do a final check on credit and jobs just prior to closing, so now is not the time to change jobs or make another purchase on credit such as a car or furniture.

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Home inspector going over findings with home owner

Depending on the size of the house, an inspection can cost on average between $300 to $1000.

Many real estate contracts specify how problems uncovered in the inspection will be resolved, up to a certain dollar amount. Should necessary repairs exceed that amount, the buyer has the option to cancel the contract without penalty and receive their deposit money back. Another option is for the buyer and seller to renegotiate who will pay for additional repairs.

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Woman happily holding keys to her new home
  • Homeowner’s insurance is required by the lender prior to closing on the loan.
  • Turn on utilities in your name, effective the closing date.
  • Change your address with the U.S. Postal Service.
  • Make moving arrangements.

Three days prior to closing:

  • You should receive your final Closing Disclosure from the closing agency. The final Closing Disclosure shows a column for the seller and a column for the buyer. All closing charges and credits for both the seller and the buyer are documented in the closing statement.
  • Review the closing statement for accuracy prior to coming to closing.
  • The final amount in the buyer’s column shows you the amount of money you need to pay at closing.

The closing office will provide specific payment instructions. Closing funds have become recent targets for cybercriminals. If you are asked to use a wire transfer, call the office and ask to speak to someone you have been working with to double-check the instructions.

Closing day:

In South Carolina, the closing will usually take place at the attorney’s office. Everyone signing for the mortgage must be present to sign the closing paperwork. Make sure you bring the following:

  • Cashier’s check or proof of payment for wire transfer.
  • Driver’s license.
  • Checkbook, just in case there are any additional items that were not on the closing statement.

Be sure to understand this information:

  • How and when you will pay:
  • Your mortgage.
  • Your property taxes.
  • Your homeowner’s insurance.
  • Any HOA dues.
  • Who to call with any questions.

The best practice is to go through the homebuyer’s roadmap in this sequence. However, if you jumped ahead early in your journey, just circle back to address the steps you missed.

Arthur State Bank’s loan officers are closely tapped into local real estate markets and experts at helping clients get what they need on terms that work for them. We also offer mortgage specials for first-time homebuyers.

To start planning your journey to your dream home, try out our mortgage calculator. If you’re ready to talk to a loan officer, contact Arthur State Bank to request personalized mortgage information today. Don’t forget to ask about our first-time homebuyer offer.

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